RETURN POLICY June 18 2020

In order to allow us to keep our stores filled with new merchandise, please respect our return policy.

 

IN STORE

2-WEEK POLICY

First week- You may receive a FULL REFUND

Second Week- You may EXCHANGE or receive STORE CREDIT

RECEIPT REQUIRED for All transactions, whether they be returns, exchanges or credits.

Please note that after 2 weeks, we cannot take back any merchandise. 

All tickets must be attached. Clothing cannot be worn or washed.

 Sale items, accessories, jewelry, bags, shoes, scarves, bathing suits and intimates are FINAL SALE.

*Gift cards are now available.

 

ONLINE

3-WEEK POLICY *The policy initiates the day you receive item in mail based on your unique tracking record.*

First week after receiving item in mail- You may receive a FULL REFUND

Up to 3 weeks after receiving item in mail- You may EXCHANGE or receive STORE CREDIT

RECEIPT REQUIRED for All transactions, whether they be returns, exchanges or credits.

Please note that after 3 weeks, we cannot take back any merchandise.

Sale items, accessories, jewelry, bags, shoes, scarves, bathing suits and intimates are FINAL SALE.

Please send your items back to:

3869 US Highway 9 S,
Old Bridge, NJ, 08857

Thank you for shopping at Ruby and Jenna

XOXO