RETURN POLICY

In these uncertain times, we are trying to be as accommodating as possible and still run a business by giving you the freshest and newest merchandise.

We hope you understand we are doing the best we can to assist our loyal customers.

 

UPDATE: EXTENDED RETURNS WINDOW

In response to the challenges caused by COVID-19, we have temporarily extended return periods to better accommodate our shoppers. Please see our updated policy below.

 

 

 

Temporary Return Policy March 31 2020

 

You have three weeks from the day you receive your items to receive a full refund!

You can mail your items back to:

Old Bridge

3869 U.S. 9

Old Bridge, NJ 08857

 

You have 45 Days from the day you receive your items to receive store credit!

*Please note that after 45 days, we cannot take back any merchandise.

All tickets must be attached. Clothing cannot be worn or washed.

Sale items, accessories, jewelry, bags, shoes, scarves, bathing suits and intimates are FINAL SALE.

Thank you for shopping at Ruby and Jenna

XOXO